Medway Car Hire Privacy Policy

Data We Gather

We collect and manage various types of personal information, including:

Your Information Usage

Your personal information is used for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also oversee the collection and return of vehicles, as well as the processing of payments, deposits, and any applicable charges.
• Customer Interaction (Contractual Obligations and Legitimate Interest):
  • We send booking confirmations and updates along with essential rental information. Our team addresses your inquiries and offers customer support. We inform you about any changes to our services or policies.
• Marketing Practices in Medway:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Enhancing Services through Legitimate Interests:
  • Assessing website interactions to refine user experience and site performance. Researching to improve our vehicle offerings and customer services.
• Compliance with Legal Standards:
  • Meeting legal, regulatory, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Personal Information

• Local Partners: We collaborate with third-party companies, including payment processors, IT support, and maintenance services, all committed to safeguarding your data through contractual agreements.

Your personal information is not sold to third parties.

4. Protecting Your Data

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or loss. This includes encryption, access controls, secure server environments, and routine security evaluations. However, it is important to acknowledge that no method of online transmission or electronic storage is entirely secure.

Data Retention Practices

We keep your personal information only for as long as needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for retaining data may differ based on the specific type of information and the circumstances surrounding its use.

Your Rights in Medway

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us to exercise your privacy rights.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences directly within your browser settings. This allows for a more tailored experience while visiting our site.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be displayed on this page along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our privacy practices.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out: